Need to turn off mouse pointer in middle of laptop keyboard.

[sj0016]

I need to get the small black round mouse pointer button in the middle of my new, work issued, laptop turned OFF. ive only had this Hp Elitebook 850 G3 laptop a little over a month so it’s brand new. Someone please help me figure out how to do this because all I do is correct, fix, and try to keep up with all the deleting of whatever I’m writing/typing up. I am so frustrated with this HP laptop I just want to give it back and ask for my OLD laptop. At least it worked. I’ve even removed the rubber cover hoping it would help but to no avail. I hate using it and dread starting it up due to this issue!!! Here’s the info off my laptop in case it might help with identifying the problem and solution: Windows Edition: Windows 7 Enterprise, copyright 2009. System: 64 bit OS. On the bottom it shows Pro Windows. 

Any help or assistance would be hugely appreciated! 

Thanks,

sj0016

03/22/2018

[KNRK]

Have you tried the below step ?

Go to Control Panel ---> Mouse---> Pointer Options and then uncheck "Hide pointer while typing". If it doesnt work then try disabling the trackstick if you have one

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

KNRK

Although I am an HP employee, I am speaking for myself and not for HP

[JessikaV]

Troubleshoot the touchpad

Turn the touchpad off and then on

On some touchpads, you can turn the touchpad on or off by double tapping in the upper-left corner of the touchpad.

1. Double-tap to turn the touchpad off.

   

2. Repeat to turn the touchpad on.

Resolve specific mouse problems

Resolve mouse issues such as poor tracking, slow pointer, poor visibility, or slow clicks.

Mouse is not tracking correctly

If there is an issue with mouse tracking, try using the mouse on a different surface and clean the lens.

1. Change the mouse surface. Make sure the mouse is on a nontransparent, flat surface, such as a mouse pad or a white piece of paper. The device might not work on glass, grooved, translucent, or reflective surfaces.

2. Clean the plastic tracking lens. Dirt or fingerprint buildup can cause tracking issues. Use a damp cloth or cotton swab to clean the lens on the underside of the mouse.

Mouse pointer is too slow, too small, or clicks slowly

If the mouse pointer moves too slow, is difficult to see, or the double-click is slower than expected, change the mouse settings.

1. In Windows, search for and open Mouse settings.

2. Select Additional mouse options.

3. On the Mouse Properties window, select a tab for the settings you want to change.

   • Buttons: Customize the left and right buttons, change the double-click speed, or highlight items without holding down the mouse button.

   • Pointers: Change the pointer schemes or select a visual style for the pointer.

   • Pointer Options: Change the pointer speed, default behavior, or visibility.

   • Wheel: Customize the vertical or horizontal scrolling of the mouse wheel.

JessikaV
HP Support Community Administrator