New Spectre OLED Issue

[VirtalPeguin]

Model: HP Spectre x360 - 13-aw0059tu

CPU: 1065G7

RAM: 16GB DDR4

STORAGE: 512GB SSD + 32GB Optane

Display: 4K AMOLED

I have banding on the left and middle of my 4K OLED display

Should I return it.

[KrazyToad]

@VirtalPeguin

I suggest you get it replaced since it is brand new.

You can either returned it to the place of purchase or contact HP Support for Service Options

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

Thank you

[VirtalPeguin]

@KrazyToad It seems worse now.

[asmita6658]

Hi @VirtalPeguin

I'd suggest, try updating the BIOS. Download and install the BIOS from this link. 

Let me know how that goes. 

[VirtalPeguin]

I am not very confident with BIOS updates for HP laptops. The last time I did a BIOS update on a HP device (3 years ago), it just froze during update and didn't progress. The device is bricked and unusable. 

[KrazyToad]

@VirtalPeguin

The BIOS update might work. If the issue persists then you need to contact HP Support for Service Options

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

Thank you

[VirtalPeguin]

@KrazyToad I returned this device and got a new one. The new one also has the same issue. 

[VirtalPeguin]

I also completed a BIOS update and it didn't fix it.