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AlanS4
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Message 1 of 2
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Flag Post

New laptop with Windows 11 installed. The screen is washed out.

HP Recommended
HP Pavilion 15.6 inch Laptop PC 15-eh1000 IDS Base Model
Microsoft Windows 11

I have a new HP laptop with Windows 11 installed. The screen is washed out. Colors appear faded and any writing is very light and hard to read.

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@AlanS4

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,   

I have a few troubleshooting steps we could try to fix the issue. Firstly, perform Windows Update and HP Support Assistant:  

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c0004262
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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