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HP Recommended
HP ZBook 15v G5 Mobile Workstation

I have no thunderbolt functionality, Thunderbolt(TM) Controller - 1577 PCI\VEN_8086&DEV_1577&SUBSYS_11112222&REV_02\6&152CBB8C&0&001000E0 This device cannot start. I can not find a working driver.

6 REPLIES 6
HP Recommended

You need this driver:

 

HP ZBook 15 G5 Mobile Workstation Software and Driver Details

 

Here's a partial copy and paste of the driver setup information file that shows driver support for the hardware ID you posted:

 

[Manufacturer]
%Intel% = Thunderbolt, NTamd64.10.0...16299, NTamd64.10.0...19041

[Thunderbolt.NTamd64.10.0...16299]
; DisplayName Section Device Id
; ----------- ------- ---------
%TbtBusDrv_DeviceDesc1575% = TbtBusDrv_Device, PCI\VEN_8086&DEV_1575&CC_0880
%TbtBusDrv_DeviceDesc1577% = TbtBusDrv_Device, PCI\VEN_8086&DEV_1577&CC_0880
%TbtBusDrv_DeviceDesc15BF% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15BF&CC_0880
%TbtBusDrv_DeviceDesc15D2% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15D2&CC_0880
%TbtBusDrv_DeviceDesc15D9% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15D9&CC_0880

HP Recommended

This what I get after installing mentioned driver: Thunderbolt(TM) Controller - 1577 PCI\VEN_8086&DEV_1577&SUBSYS_11112222&REV_02\6&34DDBF24&0&000000E0 43

and Thunderbolt(TM) Controller - 1577 PCI\VEN_8086&DEV_1577&SUBSYS_11112222&REV_02\6&152CBB8C&0&001000E0 45

HP Recommended

I don't understand what you are telling me.

 

Those two devices still need drivers?

HP Recommended

Device PCI\VEN_8086&DEV_1577&SUBSYS_11112222&REV_02\6&34ddbf24&0&000000E0 had a problem starting.

Driver Name: oem141.inf
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Service: nhi
Lower Filters:
Upper Filters: WUDFRd
Problem: 0x0
Problem Status: 0xC00000E5

HP Recommended

The TB doesnt work, USB-C video connection, docking not recognised

Device PCI\VEN_8086&DEV_1577&SUBSYS_11112222&REV_02\6&34ddbf24&0&000000E0 requires further installation.

 

HP Recommended

Unfortunately, I would not be able to help you with that problem and suggest you start a new discussion.

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