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rugeles
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Message 1 of 2
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No getting the refresh rate

HP Recommended
HP Pavilion Gaming 15-dk10000 Laptop PC (8WQ69AV)
Microsoft Windows 11

I saw in the product description that the refresh rate of my screen is 144hz but I'm unable to configure my windows to use it. It displays only up to 59.99Hz. I already install the latest drivers and still is not working. Ho do I to use my laptop with 144hz?

1 REPLY 1
Echo_Lake
HP Support Agent
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Message 2 of 2
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@rugeles

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

Adjusting your display’s refresh rate is actually fairly easy to do on your own. Despite that, you may still face hardware limits depending on the monitor you own.

  • When using Windows, you can start the process by opening your "Settings" and clicking "System."
  • Then, select "Display" and navigate to your "Advanced display settings" tab where you’ll find a link marked "Display adapter properties" for Display 1.
  • From there, click to the "Monitor" tab and you should see a dropdown below a field labelled "Monitor settings." Simply select your desired refresh rate from the dropdown and click "Apply."

Alternatively, you can just right-click on your desktop and select "Display settings" in order to access your" Advanced display settings" tab.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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