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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- No icons on my screen

Create an account on the HP Community to personalize your profile and ask a question
06-26-2025 03:57 AM
@James2424, Welcome to the HP Support Community!
Thanks for posting your question. I'm here to help you get things back on track.
I understand you're not seeing any icons on your desktop after logging into your HP Notebook. Let's walk through a few steps to resolve this issue.
Check if Desktop Icons Are Hidden
Sometimes, icons are simply hidden.
- Right-click on an empty area of your desktop.
- Hover over View.
- Ensure Show desktop icons is checked. If not, click it to enable.
Restart Windows Explorer
This can refresh your desktop environment.
- Press Ctrl + Shift + Esc to open Task Manager.
- Scroll down and find Windows Explorer.
- Right-click it and select Restart.
Boot into Safe Mode
This helps determine if a startup program is causing the issue.
- Press Windows + R, type msconfig, and press Enter.
- Go to the Boot tab and check Safe boot > Minimal.
- Click OK and restart your PC.
- If icons appear in Safe Mode, a startup program might be interfering.
To exit Safe Mode:
- Repeat the steps above and uncheck Safe boot, then restart.
Create a New User Profile
Corrupted user profiles can cause display issues.
- Go to Settings > Accounts > Family & other users.
- Click Add someone else to this PC.
- Follow the prompts to create a new user.
- Log in with the new account and check if icons appear.
I hope the information shared has been useful and resolves your concern.
Wishing you a smooth and hassle-free experience ahead!
If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!
Warm regards,
Max3Aj
HP Support