• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended

Hi,

A few times in the last year my laptop has stopped connecting to the Wifi and has a grey camera icon pop up, previously i have been able to follow steps to remove this via device manager but the camera isn’t on there and to be honest I’m getting fed up of having to fix it, currently the only laptop in our house and i need it for studying 🙈 any help gratefully appreciated. 
TIA

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.