Not Connecting 2 monitors to laptop via Totu hub with USB C connection

[Sdmgogan]

I am trying to connect 2 monitors with a USB c hub.

Does this laptop not support monitors in this port?

It is recognizing and pulling files from an external hard drive so the connection works but cannot get monitors to show.

They work on HDMI directly

Anyone know how to validate if this port will not work or am i doing something wrong?

[banhien]

@Sdmgogan 

The specs of your machine is

             https://support.hp.com/au-en/document/c06452718

It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter.

 If you wish to connect 2 external monitors (only), you can use

   Monitor 1: HDMI direct cable

   Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                       USB to HDMI Adapter

For more connectivity, please use

                       True Universal Docking Stations

Regards.