I have an older VGA monitor that I would like to connect to my laptop. However, the laptop does not have a VGA port. So I purchased a USBC hub. However, once everything is attached, the laptop will not recognize the monitor. The manufacturer of the hub (Hiearcool) is telling me that the USBC port on the laptop will not support video. I wasn't aware that this could be an issue. Is there anything to this? If so, is there a way to connect my VGA monitor to my laptop?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".