-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Not usable Ram

Create an account on the HP Community to personalize your profile and ask a question
12-08-2018 01:08 AM
JUST ADDED AN EXTRA 4GB RAM TO MY ALREADY 4 GB RAM.... BUT IT SAYS 6.95 USABLE.... WHY....
AND U HAVE SEEN FIXES ABOUT ENTERING THE BIOS SETTINGS AND TURNING MEMORY REMAP ON.... THE THING IS WHEN I PRESS F2 ON BOOT UP NOTHING COMES... BUT WHEN I PRESS F10 THE UTILITY SYSTEM SETTING APPEARS
I AM USING HP PAVILION - 15 ba019nr
I don't know the hotkey to access bios screen on startup
12-08-2018 07:53 AM - edited 12-08-2018 07:55 AM
Hi:
There are no BIOS settings to change the memory allocation in your notebook.
6.95 GB out of 8 GB is normal.
Most of the missing 1 GB went to provide additional memory support to the onboard graphics adapter your notebook has.
FYI...to access the BIOS and other preboot menus, you have to turn on the PC, tap the ESC key at the beginning of the HP welcome screen to get the menu of options.
One of those is the F10 setup option that will get you into the BIOS.
03-23-2019 04:28 AM
I just checked Task Manager and it says 1.1 GB has been reserved.... reserved for what exacgtly???
is it because I am using AMD... I had an HP AIO desktop and I faced the same problem... and was using AMD graphics too....my friend here uses HP Intel Core... I dont see him getting these problems ....
others try the Memory Remap fix and it fixes it...there ain't no Memory Remap in my windows BIOS
03-23-2019 06:56 AM - edited 03-23-2019 06:57 AM
I can't tell you exactly.
All I can tell you is what I have already told you...most of the memory went to support the shared graphics memory the AMD graphics uses, and there isn't anything you can do to 'release' the memory for other uses.
And you are comparing apples with oranges when you try to compare Intel and AMD platforms.
They are made differently.