Notebook Hinge broken

[david8330]

My notebook left rear hinge is broken. When you open the screen the whole case comes apart. This notebook is not that old. How do I have this fixed? Its a real problem. Thank you. 

[Riddle_Decipher]

@david8330 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

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