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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎10-24-2018 10:22 PM

HP Recommended
Product: HP Notebook - 15-ac047tu
Operating System: Microsoft Windows 8.1 (64-bit)

MY DISPLAY HAS SMALL BLACK SPOT OF PIN SIZE AND NW IT STARTED TO EXPAND DAY BY DAY SO wts the solution for that if i need to change it hw much it may cost approximately 

1 REPLY 1

‎10-25-2018 02:49 AM

HP Recommended

Hi Karthik,

 

Is your notebook under warranty?

 

If yes, my advice is to give your notebook to the Service Centre.

 

If not, then the reason which I get to know about this issue is: it is a serious problem of "DEAD or STUCK Pixel" in your LCD screen. If this blackspot stays for more than 2-3 days, then it’s better to go to service centre and get your LCD replaced by them.

 

Before this, take a backup of your crucial data to some other storage media or on a Cloud.

 

Also, there are some software available online which can help you in getting rid of such situation. You can find few examples of software here: https://www.geckoandfly.com/23669/detect-fix-repair-dead-stuck-pixels/

 

Hope the above information will help you in resolving your issue.

 

Good Luck!

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