Occasional graphic display artifact limited to several things with noticable similarity

[Habib5555]

Where and what exactly is the problem ? and how many wil be the cost to fix this ?

My laptop has occasionally shows graphic artifacts limited to certain things. is not yet 5 years old.

it happens on possibly everything that has connection to web or using the same tecnology that websites mostly uses

-igpu Driver has ben updated to the latest version.

-Google meet browser tab will crash shortly or instantly whenever i start to open my own camera, but there will be zero artifacts displayed at all inside the google meet.
-Webpages with lots of pictures or widget will occasionaly crash the browser itself
-Youtube containing two elements of showing many pictures and showing video is occasionaly showing artifacts, sometimes crashes the browser itself, but the chances is reduced significantly by using firefox instead of chrome.
-While playing games with notable system requirement inside bluestack there will be zero graphic artifact on the game or the bluestack UI, yet there will be many on the ads displayed by the blue stack.
-Games outside bluestack are generaly will not be displayed with artifact for example darkest dungeon and many other that is quite heavy to the point the laptop can reach 70 degrees celcius without external fan. However, some games that might be using the same technology used by websites will have those artifacts, for example project zomboid.


-there is zero artifacts on windows UI, file explorer etc.

[WAWood]

First of all, we can not possibly estimate the cost to fix the issue.  That requires a hands-on, in-depth examination and diagnostics of the computer -- stuff we have no way of doing.

Visual artifacts with locally displayed information, like desktop wallpaper, local pictures, are most often due to failing graphics drivers and/or display panel.  You would need to hook up an external monitor to see if it has the same artifacts.  If it does, these are due to the graphics hardware, and that is not replaceable.

Visual artifacts with web-based displays are most often associated with transmission buffering and interrupts -- and that is due entirely to your Internet Service -- something we can not affect in any way.

Your only way to run this down would be to take the computer into a local repair shop and see what diagnostics they can do for you.  There is nothing we can do from here.

[Habib5555]

the task given to test with external monitor is rather redundant after information i gave that the browser could crash, if its the problem of the display everything would work smoothly except the screen, no crash etc.

I did it anyways and the artifact also shows on the external screen.

Such artifacts like shown in the picture is also not replicable with bad internet, considering i also told that ads are affected, something that needs very little internet power to show. i can never forget that in the past on my phone my 144p video buffers yet new ads that i have never seen run smoothly.

i need knowledge for myself since official local repairs here also dupes their own customers, notably local motorcyles repairs. with such reputation i cant just go there with empty knowledge about the errors and usual prices needed for such service ( for example i once got asked 20$ fixes just to buy and replace a part that cost like 5$ on my phone, if i didnt know the prices i would not go away).

Again did you not know why the artifacts only shows on specific things instead of all ? since program can show the same thing with different ways, Direct X, OpenGL idk what else.

i am not sure why a volunteer has both five years badge and hp expert badge though.

[WAWood]

I'm not here to discuss my badges ...

Visual artifacts that are both local and span display devices are either the graphics drivers or the graphics hardware.

HP is not good about updating drivers as lots of folks have complained about Windows 23H2 being out for Months now with NO driver updates from HP in all this time.

Video hardware is not replaceable, so if the chip is overheating or going out, then you are stuck with the problems.