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kathode
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Omen 15 not showing G-Sync option

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Omen 15 dh1161ng
Microsoft Windows 10 (64-bit)

Heya,

I bought an HP Omen 15 (dh1161ng with an Intel i7-10750H and an Geforce RTX 2060) which is supposed to support G-Sync as per the vendors feature list (https://www.notebooksbilliger.de/omen+by+hp+15+dh1161ng+668592). However, using the latest Nvidia Graphics Driver the option doesn’t appear in the Geforce Settings.

I’ve updated the BIOS to the latest version available in the HP Download Center right away after setting up the notebook (F.20 Rev.A) so I don’t know whether it worked before that update.

Any ideas?

Thanks a lot!

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The_Fossette
HP Support Agent
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@kathode

 

I reviewed your post and I understand that you are unable to find the Gsync option.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps to enable Gsync on the computer.

 

  1. Right click on your desktop.
  2. Select NVIDIA Control Panel.
  3. Expand the display item in the sidebar.
  4. Click on set up G-Sync.
  5. Check the box next to enable G-Sync.
  6. Below this choose whether you want G-Sync enabled for only full screen or full screen and windowed modes.

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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kathode
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Message 3 of 4
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Hi!

Thanks for your answer. The Option you described doesnt exist in the nvidida control panel for me. 

 

Is GSync even available with the integrated Monitor or is it an Option for external displays only? 

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The_Fossette
HP Support Agent
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@kathode

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp111001-111500/sp111191.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111618.exe

 

Nvidia: https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111538.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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