Omen by HP 25 - strange noise on the monitor.

[ATM122]

Gentlemen,
During the day I hear some strange noises inside the monitor, as if they were electrical discharges.
I found people saying that they resolve with a firmware update, but I can't find any updates for this model.

Any ideias?

Regards,

NRS

[ATM122]

Dear Sirs,

Any help on this?

Regards,

NRS

[The_Fossette]

@ATM122

I reviewed your post and I understand that you hear a strange noise from the monitor.

Don’t worry, I assure you I will try my best to get this sorted.

Have you tested the monitor on a different computer?

Have you updated the graphics driver on your computer?

Meanwhile, I recommend you update the monitor driver from the below link and check if it helps.

https://ftp.hp.com/pub/softpaq/sp80001-80500/sp80253.exe

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[ATM122]

Dear Sir,

I already have that driver.

Yes, I tried with Desktop and Laptop computer.

The Graphic Driver is always updated from Nvidia.

I have just hear the noise wihile writing this message. It looks like discharges, like old CRT monitors when we put the hair nearby. 

Regards,

NRS

[The_Fossette · Accepted solution]

@ATM122

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!