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HP Recommended
HP laptop 15s-du1xxx
Microsoft Windows 10 (64-bit)

The right side of the screen's brightness is higher than that of the left side's. The brightness changes randomly and the right side flickers continuously. When I move the screen, it only seems to agitate it and sometimes, giving the right side of the screen a little tap from the back fixes it for a few seconds. 

 

Haven't been doing anything except some light work on google docs, laptops been on for an hour or two. 

 

I've bought this product not even a week ago and haven't made any changes to any settings so far. Wondering if anyone else has this issue and what I can do to fix it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Abduk

 

Welcome to the HP Support Community. 

 

This looks like a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Abduk

 

Welcome to the HP Support Community. 

 

This looks like a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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