Only able to set resolution to 2560x1440, not 3440x1440.

[Muhammad2000]

Hi, I've recently purchased a gigabyte gw34qc ultrawide monitor but my laptop will only allow me to use 2560x1440, not 3440x1440. If anyone has any solutions on how to fix this please tell me.

[banhien]

@Muhammad2000 

The specs of your machine is;

            https://support.hp.com/au-en/document/c06457904

It has 1HDMI port which is HDMI v1.4 supporting: up to 1920×1080 @ 60Hz (as mentioned on page 3 of the manual). The highest you can get is 4K with 30Hz or a bit more.

Regards.

[Muhammad2000]

Hi, but when I plug in my laptop to the monitor it does not allow me to increase the resolution to 3440x1440, I tried to create a custom resolution and it said it exceeds bandwidth or something though the Intel graphics app. 🤔 

[Muhammad2000]

Hi, but when I plug in my laptop to the monitor it does not allow me to increase the resolution to 3440x1440, I tried to create a custom resolution and it said it exceeds bandwidth or something though the Intel graphics app. 🤔