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‎10-30-2020 10:52 AM

HP Recommended
Product: notebook 15-af152nr
Operating System: Microsoft Windows 10 (64-bit)

I did it and solved my problem, but now my system changed from the original AMD Video controller to the Microsoft´s Basic one. That means that my system is running under the performance of the AMD Video card and I have to be always checking any video controller automatic actualization. Or not?

1 REPLY 1

‎11-02-2020 06:49 AM

HP Recommended

@Sergio2020

 

I reviewed your post and I understand that the graphics driver installed on the computer is from Microsoft.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the exact issue you are facing?

 

I recommend you download and install the driver from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp74501-75000/sp74716.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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