PC not connect to another screen

[mhatai]

Hi Support Team,

My laptop not connect multiple displays. I did checked all plug, it was fine. It just showing that didnt detect another displays.

Please advise how to fix them.

Thank you,

Nat

[A4Apollo]

Hey there! @mhatai, Thanks for stopping by the HP Support Forums!

I understand when you connect an external monitor to your PC there is no display on the monitor.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

How is the monitor connected to your laptop?

Have you tried checking with a different video cable?

Please provide the product number of your PC to assist you better.

Try checking with a different monitor or different cable and check if it helps.

Press Fn key + F4 key to extend the displays.

Extend your display by changing display settings.
a. Open Screen Resolution by clicking the Start button, clicking Control Panel, and then, under Appearance and Personalization, clicking Adjust screen resolution. 
b. Click the drop-down list next to Multiple displays, click Extend these displays, and then click OK.

If the issue still persists uninstall the graphics driver from device manager and install the latest graphics driver and BIOS on your PC.

You can update the drivers on your PC using HP support assistant.

Refer this article to know more information about using HP support assistant.

Refer this article to know more information about Connecting a Monitor, Projector, or TV.

Let me know if this works!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[mhatai]

Hi 

It doesnot work, please refer the screen shot as attached.

[The_Fossette]

@mhatai,

I am responding on behalf of @A4Apollo as he is out for the day. It is great to have you back and your patience is greatly appreciated.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• What is the exact model for your computer?
• How the second monitor/display connected to the computer?
• What is the operating system you are using?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!