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- HP Community
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- PRINTING AN ENVELOPE

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01-20-2021 11:15 AM
I`VE CHANGED THE SETTINGS ON WORDPAD TO ENVELOPE DL ,LANDSCAPE AND LOADED THE ENVELOPE IN THE PRINTER AS PER INSTRUCTIONS. WHEN I PRESS PRINT IT TELLS ME THAT PAPER NEEDS LOADING. I CAN`T WORK OUT WHAT I`M DOING WRONG. CAN SOMEONE PLEASE HELP.
01-20-2021 12:29 PM
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Product Specifications for the HP ENVY Photo 7134 All-in-One Printer (Z3M48B)
Paper Handling
DL paper size is supported.
The specifications not specifically indicate the DL envelope.
If the printer can accept the DL envelope size, you will perhaps have to set the envelope size to Custom Size and then enter the dimensions.
Caveat
Envelopes might be restricted beyond what is supported for simple paper.
An example is provided later in this message to illustrate the response in Word when the size is unacceptable.
NOTE: I do not know how WordPad responds to envelope setup.
Envelope Size mm (w x h) in (w x h)
DL | 220 mm x 110 mm | 8.66 inches x 4.33 inches |
Preparation
If you have not done so, download-save-install the Full Feature Software / Full Driver for the printer
If using USB cable between the printer and the computer, disconnect the cable.
HP Easy Start Printer Setup Software
- Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Reminder: If using Easy Start, select the Full Driver
About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).
If using USB: Connect the cable when instructed to do so (near the last part of the driver installation)
After the software is installed, Restart the computer and log in.
Full driver provides print and scan functions (even if HP Smart proves to be stubborn).
Basics...
Load the paper into the printer according to the User Guide
Section "Load Paper" - Page 18
Pay attention to feed and flap position
Next...
Tell the printer about the paper and set the Printing Preferences
Check / Adjust / Retain the Paper at the Printer Display Panel
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a couple of seconds…
Close Tray
IF applicable for your printer:
Look for a message on the Printer Control / Display Panel,
Click Modify (wording varies), set the paper size and type, Click OK
Note: Printer Display panel option is not applicable to printers that lack a printer display panel and might not be available on all printer models that do include a printer display panel.
Note 2 – Printer Display Panel > Adjusting the paper size:
If the size of your Paper Size is not in the Drop-down menu,
If the “custom” paper size is available in the list:
Select Custom (likely the last selection in the list)
And / Or
Embedded Web Server (EWS)
Note: This option is not applicable to printers connected via a USB printer cable (no network connection).
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
NOTE: Laser printer options in EWS are very different from those offered in InkJet Printers.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTE: If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)
NOTE 2: EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
Set the Preferences – Windows
NOTE: This section is not applicable to Mobile Printing.
Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.
Notes:
- Generally, Ignore this section when not relevant – for example, when using Word > Mailings > Envelopes.
- In the case of PDF / Image printing, Pre-set the Preferences (below) or set the Properties during the job setup.
Preferences and Envelopes
Regardless of what kind of printing you will do (later), make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign. For example, don't leave the shortcut set to Booklet printing choices or other custom setups that are completely contrary to printing envelopes.
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Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
NOTE - Make changes to a Shortcut
- Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs
- Scan Menu for HP Scan >> If there is a More > section, check / adjust settings in the sub-sections > Click OK to save sub-menu changes
- If supported, save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
- Click OK to save the setup
Examples - Word > Mailings > Envelopes
Envelope Setup - Custom Size
Rabbits_and_Chickens_Test_Envelope_7x5_3
Example - Custom Envelope - Size not accepted
Rabbits_and_Chickens_Test_Envelope_Custom_1
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Photo 7134 All-in-One Printer
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