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HP Recommended
HP ENVY 17.3 inch Laptop PC 17-cr0000 (538A1AV)
Microsoft Windows 11

I have a hp 17m-cr013dx that came with a touchscreen. The screen is cracked and I want to replace it with a non touchscreen. In looking at the display assembly parts, I see that there are 2 different part numbers. One for touch (L87971=001) and one for non touch (L87973-00). Will that non touch screen work?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Iorod,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support and the support team can check and help you further. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Iorod,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support and the support team can check and help you further. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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