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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎02-05-2019 10:50 PM

HP Recommended
Product: HP ENVY x360 - m6-aq103dx
Operating System: Microsoft Windows XP (64-bit)

Right now I am using a HP ENVY x360 - m6-aq103dx laptop/tablet and a T4Z24UT stylus pen. The buletooth is connected through the devices but pen won't write or interact with the screen at all. Only if I double click the button on the top of pen does it open an app to sticky notes.

1 REPLY 1

‎02-06-2019 12:57 AM

HP Recommended

@Alex1016 

 

Are they compatible ? Please check the following compatible list to select a right one.

 

           http://support.hp.com/au-en/document/c05166879

 

If Yes, please download and install the following software

 

     ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.exe

 

Regards.

BH
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