Pen not working on my laptop, that has a touchscreen

[Carmen732]

Hi, i bought hp pen 1MR94AA#UFF and when i try to instal the hp pen control it says that my computer is not compactible with the device. well that the app is not compactible with my laptop. how do i fix this. and if there is no way to fix it is there any other pen that i can buy that will work.

[Dragon-Fur]

@Carmen732 

Welcome to the HP Community.

Not all touch-screen computers support a pen.

Those computers that do support a pen do not all support the same pen model.

I did not find any compatible HP pens using this product series.

This result might indicate the series does not provide support for an active pen / stylus.

If you wish to have it checked again- please provide the product number / exact model name of your computer.

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