• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Elite Dragonfly 13.5 inch G3 Notebook PC (4J040AV)
Microsoft Windows 11

I just got my Elit Dragonfly G3 and a Philips 499P9H Ultrawide display with integrated USB-C hub. If I connect the laptop to the display via USB-C everything works except the picture.

I get power, mouse/keybord, Ethernet, web cam and audio but no picture. Windows tells me “Display connection might be limited”.


My old HP Elitbook 830 G5 works fine using the same USB-C cable to the same display though..?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.