• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
Locked

‎10-17-2022 05:05 PM - last edited on ‎10-18-2022 08:04 AM by Retired

HP Recommended
Product: HP Elite Dragonfly 13.5 inch G3 Notebook PC (4J040AV)
Operating System: Microsoft Windows 11

I just got my Elit Dragonfly G3 and a Philips 499P9H Ultrawide display with integrated USB-C hub. If I connect the laptop to the display via USB-C everything works except the picture.

I get power, mouse/keybord, Ethernet, web cam and audio but no picture. Windows tells me “Display connection might be limited”.


My old HP Elitbook 830 G5 works fine using the same USB-C cable to the same display though..?

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.