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HP EliteBook X G1a 14 inch Notebook Next Gen AI PC (A42XGAV)

Hi,

My HP EliteBook X G1a 14 inch Notebook display flickers when HDR is enabled. Random pixels flash briefly in bright red, green, or blue — almost like static. The issue disappears completely if I turn HDR off.

This makes me think it’s a driver issue rather than a hardware fault.

I’ve attached a video showing the problem.
Flickering Pixels Issue 

 

I'm also having an issue where my screen temporarily freezes every few seconds when HDR is enabled, I haven't noticed this in games but when doing general tasks such as browsing. It is quite annoying and makes a "business" laptop quite unusable. 

 

zivinnie_0-1756588522004.png

I've checked for new drivers, but I'm not sure where to go from here.

1 REPLY 1
HP Recommended

I've had nothing but driver issues with this model in the last few months in the business environment. People are buying into the AI label a bit too quickly. The tech just isn't there yet. Unfortunately that's leading to sped up build times leading to a shoddy products.

 

In my case,


A recent no sound from speaker issues simply fixed itself from a random update one time it was rebooted.

 

On a more recent pixelation issue, drivers fully up to date as of this posting, toggled nearly everything to no avail in the amd video driver performance program, same with windows video, power, and lid settings, along with screen hertz frequency, bios doesn't seem to indicate anything that would affect screen settings, hdr is definitely something I'll have to look over again but if anyone has any ideas to help, please post

 

As furthermore the quality of the HP Warranty Service has seen a significant drop this year as well if that's the route it has to go

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