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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Plastic casing around screen is coming off from the bottom

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02-23-2021 04:21 AM
The plastic casing from the bottom right corner of my laptop screen is coming off. It seems like the glue that is used to hold it down in the first place has lost its adhesiveness. I have HP warranty but I presume this would be classed as cosmetic damage and they wouldn’t do anything about it. I was wondering if anyone has had the same problem and has managed to resolve it?
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Accepted Solutions
02-24-2021 12:29 AM
@Kulsum1, Welcome to HP Support Community!
We shall escalate this issue to the concerned team.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
02-24-2021 12:29 AM
@Kulsum1, Welcome to HP Support Community!
We shall escalate this issue to the concerned team.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee