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HP Recommended

HP Chromebook 11 G6,  [personal info removed]

I bought a used HP Chromebook 11 G6 to just play MP4 videos from a USB flash thumb drive. I have a modem connection to my desktop but was not planning to run this device on line.

When I power the Chromebook up, I get the "get started message" and a list of nearby channels. It's been years since I set up my modem channel and am having issues with the password.

Is there any way that I can just get to a desktop with this Chromebook off line so I can see, open and play from the USB thumb drive that I plugged into it? Any help appreciated.

 

1 REPLY 1
HP Recommended

Hi @HP55Novice,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with setting up your Chromebook offline.

 

To set up your Chromebook, you'll need:

 

  • Your Google Account username and password
  • Access to a network

 

Step 1: Turn on your Chromebook

  1. If the battery is detached, install the battery.
  2. Press the power button.

Step 2: Follow the onscreen instructions

  1. To choose your language and keyboard settings, select the language that appears on the screen.
  2. Optional: To turn on accessibility features, select Accessibility.
  3. Choose your network.
  4. Accept the terms of service.

Step 3: Sign in with your Google Account

To choose your Chromebook owner, enter your Google Account email or phone number and password.

  • If you’ve already turned on 2-Step Verification, you’ll be sent a code to your selected device.
  • If you don't have a Google Account to add, create one. On some Chromebooks, you can select More options and then Create new account.
  • To use your Chromebook without an account, select Browse as Guest.
  • If you're having trouble signing in with your Google Account, use the sign-in troubleshooter.

 Once you sign in, your bookmarks, extensions, and apps will appear automatically.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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