Poor quality of pic/video of HD webcam

[deepak4u]

Picture & video quality of my newly purchased HP Pavilion laptop model 13-bb0075TU is very bad. 

Specs say it's HD camera and frankly, it looks horrible. 

Grainy, poor resolution, poor color, etc. 

The camera is just extremely poor quality.  

Tried to fix it with various combinations of contrast, brightness, resolution etc but it's not improving.

Request help me in fixing it as it's giving me headache that i have purchased a costly laptop with such a poor camera display/quality.

[praveenbv]

Hi@deepak4u, Welcome to the HP Support Community!

We understand HD webcam is quality on only on video and web meeting, unfortunately, taking pictures will not come with good pictures. its basic camera used with any notebooks.

Due to HP laptops global energy star and been designed based on the models.

We suggest can check with setting on different lighting effects,

Check for windows updates?

Let's start off by updating the Bios on your PC from our HP support website, using this link.

The next thing, I would suggest here is to check the settings - Open HP Cam, click on the picture quality button, then click Advanced, then at the top of that window click Camera Controls.  Check the Auto box next to Exposure.

If the issue persists, I would suggest here is to try these steps here:

The webcam works, but the image is too dark or the video is choppy.

If the image is too dark, take the following actions:

• Make sure your video recording environment has good lighting.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.

• Use a high-speed Internet connection.

• Do not use other high-speed USB devices while using the webcam.

To troubleshoot other video quality problems, refer to one of the following HP support documents:

https://support.hp.com/in-en/document/c03070884

Hope that answers your question and you have a great day!

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