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HP Recommended

I keep getting permission errors....

 

I am looking for any support finding a 500w power supply for my Envy te01.  It has a 310w but I can't find a 500w that will fit the case dimensions 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

35 phone calls and emails later I finally got a part number.

 

L05757-800

 

First search came up with nothing on hp parts website though...

View solution in original post

6 REPLIES 6
HP Recommended

I keep getting permission errors.... I finally got this to post.
I am looking for any support finding a 500w power supply for my Envy te01, It has a 310w but I can't find a 500w that will fit the case dimensions: 95mm x 73mm x 164mm

The HP Ai said to search for 500 W 80 Plus Bronze certified power supply but that doesn't help with the size issues.

Anyone got tips or links to help me?

HP Recommended

 

Hi @nonwittyname

 

Welcome to the HP Support Community

 

I understand you are looking for the 500w power supply Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

 

HP Support


A_Gayathri
HP Support Community Administrator.
HP Recommended

This did not help. I called, they sent me to Hp.parts.ams@hp.com. Emailed, they sent me to tech support. Contacted tech support they said call sales or email hp.parts.

Then they simply closed my ticket. Why is this so hard? I just want to buy a bigger power supply.......

HP Recommended

I'm looking for a higher wattage PSU too, to support a better discrete PCIe graphics card.

 

I noticed the Nvidia GeForce RTX 4060 only draws 115W, but with only 310W on the given PSU I doubt there is enough spare wattage for that.

HP Recommended

35 phone calls and emails later I finally got a part number.

 

L05757-800

 

First search came up with nothing on hp parts website though...

HP Recommended

Can confirm, this PSU does work.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.