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ProBook 440 G7 -> USB-C-Dockingstation G5 2x DisplayPort 2560x1440

HP Recommended
ProBook 440 G7
Microsoft Windows 10 (64-bit)

Hello Community,

 

recently I had the same issue as DaHoff in this thread:

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/ProBook-440-G6-G7-gt-USB-C-Dockingsta...

 

Is there already an Update on this topic?

 

Thanks in advance!

 

Best Regards,

Oliver

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HP Recommended

@omatic 

 

From the Maintenance and Service Guide (page 4), your 440 G7 only has One USB 3.1 Gen 1 Type-C port (PD + DP) (right) and the dock (on page 4) says

 

  For USB-C™ functionality, host PC must support the DisplayPort™ Alt mode protocol through its USB-C™ port

 

I believe USB-C on the 440 G7 does not have enough bandwidth to support two  2560x1440 monitors. You need Gen 2 USB-C port on the host.

 

Regards.

BH
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