Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

ProBook 440 G7 -> USB-C-Dockingstation G5 2x DisplayPort 2560x1440

HP Recommended
ProBook 440 G7
Microsoft Windows 10 (64-bit)

Hello Community,


recently I had the same issue as DaHoff in this thread:


Is there already an Update on this topic?


Thanks in advance!


Best Regards,


Level 19
Level 19
88,645 88,531 11,315 24,303
Message 2 of 2
Flag Post
HP Recommended



From the Maintenance and Service Guide (page 4), your 440 G7 only has One USB 3.1 Gen 1 Type-C port (PD + DP) (right) and the dock (on page 4) says


  For USB-C™ functionality, host PC must support the DisplayPort™ Alt mode protocol through its USB-C™ port


I believe USB-C on the 440 G7 does not have enough bandwidth to support two  2560x1440 monitors. You need Gen 2 USB-C port on the host.



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation