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12-06-2020 12:55 PM
Product: ProBook 440 G7
Operating System: Microsoft Windows 10 (64-bit)
Hello Community,
recently I had the same issue as DaHoff in this thread:
Is there already an Update on this topic?
Thanks in advance!
Best Regards,
Oliver
1 REPLY 1
12-06-2020 01:56 PM
From the Maintenance and Service Guide (page 4), your 440 G7 only has One USB 3.1 Gen 1 Type-C port (PD + DP) (right) and the dock (on page 4) says
For USB-C™ functionality, host PC must support the DisplayPort™ Alt mode protocol through its USB-C™ port
I believe USB-C on the 440 G7 does not have enough bandwidth to support two 2560x1440 monitors. You need Gen 2 USB-C port on the host.
Regards.
BH
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