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Microsoft Windows 11

Bonjour, 

 

J'utilise un HP 470 G8 de ref 58S58EA et j'aimerai y connecter une station d'accueil USB-C pour faire un double affichage.

Modèle de la docking : https://www.exertis-connect.fr/fr/310757.html

 

Lorsque la station est branchée et alimentée, tous les ports fonctionnement sauf les ports vidéos. Il n'est pas possible de faire du double affichage. 

 

L'USB-C de ce modèle est-il DP Alt Mode ?

 

Comment corriger ce problème? 

 

Merci pour votre aide

2 REPLIES 2
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Hey @gaetf 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
HP Recommended
Hello,

I use an HP 470 G8 ref 58S58EA and I would like to connect a USB-C docking station to it to make a dual display.

Docking model: https://www.exertis-connect.fr/fr/310757.html

When the station is plugged in and powered, all ports work except the video ports. It is not possible to do dual display.

Is this model's USB-C DP Alt Mode?

How to correct this problem?

Thanks for your help
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