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‎03-03-2022 03:11 PM

HP Recommended
Product: HP Notebook 15-dy1023dx
Operating System: Microsoft Windows 11

My USB-C will not allow a monitor to connect to my laptop via the docking station. The HDMI port supports one. Can I use a USB-a to run the other, and if so what kind of USB-A are compatible with this notebook? I have two monitors plus laptop screen that I am trying to connect. 

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2 people had the same question
1 REPLY 1

‎03-03-2022 03:59 PM

HP Recommended

@prettyitflygal 

 

The specs of your machine is

 

          https://support.hp.com/au-en/document/c06502604

 

It ONLY has 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with/without hub/dock/adapter

 

If you wish to connect 2 external monitors, you can use


M1: HDMI direct cable

M2: Using a Displaylink Certified USB-A to HDMI adapter such as

                https://www.amazon.com.au/CableCreation-Adapter-Windows-Compatible-2560x1440/dp/B013G4CJM8


For more connectivity, please use


                                      True Universal Docking Stations

Regards.

BH
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