• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Victus 16 S0040ax
Microsoft Windows 11

Hi Sir,

I've recently bought this HP Victus S0040ax (Love the machine) and having problem connecting it to a Dell e2014hf external monitor via HDMI to DVI-D cable. the monitor dont receive any signal. running win11.

 

My previous 8yrs old laptop was Lenovo Ideapad 310 and was connected to the very same Dell e2014hf external monitor via HDMI to DVI-D cable. running win10.

 

I've even tested reconnecting the cable back and forth the monitor and laptops.. everything was fine with Lenovo but with victus it's no signal..

 

any brilliant ideas to work around? I dont want to purchase a new monitor because of this issue. peripharals in my country is quite expensive..

 

Looking forwward to your reply.  Thanks

Regards

 

 

 

3 REPLIES 3
HP Recommended

@koyuu 

 

That is the problem with your cable, you can connect DP (computer) to HDMI (monitor) but NOT another way around.  All you need is to buy a bidirectional HDMI-DP cable.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I'm sorry sir, did you read my messege above properly?  what DP? i didnt not mention any DP....  perhaps you can rephrase your answer?

 

Thanks

 

HP Recommended

@koyuu 

 

Sorry HDMI to DVI-D should work but the Dell monitor is a very old display. Have you tried to connect to a newer monitor ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.