Problem with GPU

[Glebtop1ggg]

[Content Removed]

Good afternoon. Recently, I began to notice that some games are unable to access GPU resources. In some cases, it simply does not respond, somewhere it gives an error: it was not possible to connect to the video card. I have an I5, GTX 1650, 16GB RAM. 2 drives. One HDD for 1 TB, the other SSD for 250 TB. I have Windows on the SSD, I download games on the HDD. This problem with the black screen occurs a lot of places. The video card itself works, passes tests, there are no problems. Help ;( 

This error was now in Automation.

[ub6424 · Accepted solution]

Hello @Glebtop1ggg 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.23 Rev.A

11.9 MB

May 20, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.31.2 Rev.B

0.5 MB

Nov 17, 2020

Download

Intel Dynamic Tuning Driver

8.7.10200.12510 Rev.B

7.3 MB

Nov 17, 2020

Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.A

17.2 MB

Aug 27, 2021

Download

Intel Serial IO Driver

30.100.2020.7 Rev.B

0.8 MB

Nov 17, 2020

Download

(4) Reboot

(5) Install/Update

NVIDIA Graphics Driver

27.21.14.5241 Rev.C

727.3 MB

Mar 13, 2022

Download

(6) Reboot and test again ...