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HP Pavilion Notebook - 17-f153ng (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Product: 17-f153ng
Operating System: Microsoft Windows 10 (64-Bit)
Ok I'm having an issue with my PC

First of all I must mention english is not my first language. Now, going to the issue, I have HP Pavilion 17-f153ng, with Windows 10 (x64) installed, Processor is AMD A8-6410 APU with AMD Radeon R5 Graphics, BUT there is an AMD Radeon R7 M260 as a "Linked" (Dedicated) GPU. It's said that such GPU is used on high performance programs such as games, by example, but I have noticed that none of my games uses the R7 M260, so I went to every forum to see how to "Enable" the Dedicated Video card and some suggestions were:
-Disable R5 from Device Manager (didn't work), instead, it gave me the default driver(?)
-Update drivers (didn't work since they are always updated)
-Understand the switchable graphics works with high graphic demand (tested with third partner software, didn't work), I tried overclocking but the only Graphic card working is R5 and R7 does not move.
-Configure the graphics to Max Performance via Catalyst (didn't work), everything is configured to run in Max Performance

-BIOS (there is no option for Graphics handling there)

- I downloaded and installed the video drivers provided by the manufacturer for my Notebook model, but during the installation an error occurs and shows the blue screen and then the laptop restarts automatically, when checking if the video drivers were installed, it's me It showed that they were installed, but the dedicated video graphics in no way worked.

- I tried to do the following: 1- right-click on the empty space on the desktop, 2 - select the "Display Settings" option, 3 - scroll down to the "Graphics Settings" option, in the "what do you" options prefer for graphics performance", it just shows me the same GPU (integrated) in all 3 options. Anything I have tried has not worked at all.

Specifications of my notebook:
OS: Windows 10 Home, version 22H2, OS build: 19045.3803

RAM: 16GB

HDD: 750GB

Processor: AMD A8-6410 APU with AMD Radeon R5 Graphics (2.00 GHz)

Dedicated GPU Version (AMD Radeon (TM) R7 M260): 15.201.1101.0

Integrated GPU version (AMD Radeon (TM) R5 Graphics): 15.201.1101.0

 

BIOS version: American Megatrends Inc. F.46


I hope I have provided enough information. Thank you very much and I look forward to a really working solution provided by the community to get around the problem.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.