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- Re: Problem with type-c port
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01-30-2021 07:27 AM
I want to use the type-c port and convert it to hdmi I tried to use a cable and used a dongle, but it doesn't work. This message pops up I understand the problem, does the port need to install certain programs in order to work
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Accepted Solutions
02-11-2021 01:22 PM
Welcome to the HP Support Community.
The USB C port on the computer doesn't support display. You cannot connect a monitor to the USB C port.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
02-11-2021 01:22 PM
Welcome to the HP Support Community.
The USB C port on the computer doesn't support display. You cannot connect a monitor to the USB C port.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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