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Solved!

Problema accesso impronta digitale

HP Recommended
Notebook HP 15-dy1016nl
Microsoft Windows 10 (64-bit)

Buonasera,

Da quando ieri il mio Windows 10 ha effettuato un aggiornamento, mi si è disattivata la funzionalità di accesso tramite impronta digitale. Se vado su gestione dispositivi>ELAN WBF finger print Sensor mi dice "Windows non è in grado di caricare i driver necessari. Il dispositivo non funziona in modo corretto. (Codice 31) {Fallimento operazione} L'operazione richiesta non è riuscita."

Ho provato ad aggiornare il driver e mi dice che il driver ottimale è già installato.

Se vado su opzioni di accesso dice "Impossibile trovare uno scanner di impronte digitali compatibile con l'impronta digitale di Windows Hello".

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HP Recommended

Hello, CM_98- !

 

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