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‎11-12-2022 03:13 PM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f1000 (508S0AV)

Hi, 

A few weeks ago, I did a bios update from F.05 to F.12 for this laptop. After that, my laptop is crashing 4 or 5 times per day (BSOD), while coding, watching a movie or reading mail. Unworkable...

Laptop was completely updated, no window updates left or HP suggestions.

 

The product page shows the old F.05 bios files for download, but when I try to install it, it says that the bios file isn't compatible with my device. One thing that I notice is the date of the F.12 bios file. It now says 29 sept, my says 20 sept, and the version is now F.12 REV A. Installing this later one doesn't help. The date stays the same and bios is version is still F.12

 

I tried Windows 11 Reset and bios restore from USB flash drive and the following

sfc /scannow does not report errors
DISM.exe /Online /Cleanup-Image /Restorehealth
Hardware/component test from HP Diagnostics are green.

Bios restore from USB did not work.

Colleague has the same laptop with F.05. His machine works without BSOD.  

Anyone an idea what to do next?

 

Thanks!

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