Problems with the stylus

[qurssssssssssss]

Hi, I've been having problems with my stylus that I had got with the laptop, I had been using it for not that long until it stopped working. I thought it was the batteries for it so I bought new ones and it still won't do anything when I try to use it.

[asmita6658]

Hi @qurssssssssssss

Welcome to the HP Support Community. I'd be happy to assist you with the stylus issue. 

Let's try these steps -

Step 1 Run Windows Updates troubleshooter -

Click on this link to run the troubleshooter. 

Step 2 Windows Updates - 
1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 3 HP Support Assistant Updates - 
1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

If the issue still persists, try the next step.

Step 4 Re-install the touchscreen drivers -

1) In Windows, search for and open Device Manager.
2) Expand the Human Interface Devices heading.
3) The touchscreen device is labeled HID-compliant touch screen, or similar. Right-click the touch screen device and select Uninstall.

4) Confirm the uninstallation.
5) Restart the computer to reinstall the touchscreen driver.

Step 5 Configure the pen input -

1) In Windows, search for and open Calibrate the screen for pen and touch input.
2) On the Display tab, click Setup.

3) Click Pen input
4) Follow the on-screen directions and check if this helps you fix the issue.

Hope this helps! Keep me posted. 

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