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‎10-31-2022 03:53 PM

HP Recommended

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Hi guys, recently some Purple lines have appeared across my screen and wondering how I can get rid of them, any tips or things to do?

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1 person had the same question
1 REPLY 1

‎10-31-2022 06:10 PM

HP Recommended

Hello @HamishK 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Double check with external monitor connected via vga/hdmi cable.

Do you have the same error pattern on external monitor ?

 

- Power off external monitor

- Connect vga/hdmi cable

- Power on external monitor

- Power on notebook

 

(2) Please report your results

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