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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎01-27-2019 12:45 PM

HP Recommended
Product: HP Notebook - 15-ac157cl (Touch) (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have a HP Notebook - 15-ac157cl (Touch) (ENERGY STAR) and I am mirroring my screen to my HP 2511x LED Backlit LCD Monitor. I started my computer up and noticed that the quality on my monitor was grainy. I went to advanced display settings and notice that the active signal resolution was 1366 x  768. The first time I ever connected this monitor to the laptop I went to settings and changed the resolution to 1920 x 1080 and it was crystal clear. My question is, is the max res for this laptop 1366 x 768 and if so how can I get the clearest picture available without the graininess. Thanks!

2 REPLIES 2

‎01-27-2019 02:21 PM

HP Recommended

@Bryce_M1 

 

How do you connect your laptop to external monitor ?

 

Regards.

BH
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‎01-27-2019 02:59 PM

HP Recommended

I connect the two using a HDMI cable

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