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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- R7 m360 not detected by Windows 10

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09-14-2021 06:51 PM
Problems with the graphic adapters. I try reinstalling Windows 10 several times and the problem has continued. Also I change the drivers between the last version called Adrenalin and Catalyst, but nothing it is enough. Please I need a solution for this problem. Thanks in advance
09-15-2021 09:45 AM - edited 09-15-2021 09:46 AM
You should not be forcing the installation of drivers from AMD -- this is a BAD idea. Why? Because you need the HP OEM drivers for the video hardware to work properly.
Here is the link to the HP drivers page for your model: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-notebook-pc-series/8499302/model/903...
I am a volunteer and I do not work for, nor represent, HP