Envy x360 15z - Ryzen 7 2700U - Fullscreen display color issues

[MikeAlani]

please can you upload the driver or a link to download it. i have envyx360 15m with Ryzen 7 2700u vga 10 and the colored swaped and it slow in gaming 

[sandytechy20]

@MikeAlani

Welcome to HP forums, I see that you are getting full-screen display color issue.

To resolve this issue, download the driver from Windows Updates or manually check for driver updates in Device Manager.

To update the driver with Windows Update:

1. Connect the computer to the internet.

2. Click on Start.

3. Select Settings.

4. Select Update & security.

5. Select Windows Updates.

6. Select Check for updates.

7. Windows Update will download and install the drivers automatically.

To update the driver in Device Manager:

1. Open Device Manager.

2. Locate the AMD VGA device.

3. Right click on the AMD VGA device.

4. Select Update Driver Software.

5. Follow the on onscreen instructions to update the driver.

6. Close Device Manager when the driver update is complete.

Let me know how it goes and you have a great day!

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others and please give the same post a Kudos.

Cheers.

[Runginator · Accepted solution]

Hi @MikeAlani

HP recently (within the past couple days) released a new driver for the Ryzen 7 that works at least as well as the force installed driver I was using.  Unfortunately with the HP driver you don't get all of the advantages of the latest Catalyst Control Center like AMD link etc., so I'll post the link to the latest AMD driver you can force install. 

https://www.amd.com/en/support/graphics/radeon-rx-vega-series/radeon-rx-vega-series/radeon-rx-vega-6...

Just download the driver package, let it extract to C:\AMD\Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.8.1-Aug3\, and go to device manager.

From there go to Display Adapters and right click on AMD Radeon RX Vega 10 graphics and choose update driver.  Follow the steps below to force install.

1. Click "Browse my computer for driver software"

2. Click "Let me pick from a list of available drivers on my computer"

3. Click "Have Disk" at the bottom right

4. Navigate to C:\AMD\Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.8.1-Aug3\Packages\Drivers\Display\WT6A_INF

5. Click "open"

6. Choose Radeon RX Vega (towards the bottom) from the list and click OK.

7. A warning will pop up basically telling you not to click OK.  Click OK anyway.

8. Wait at least 10 minutes for it to install.  If the screen goes black, do not worry even if it does not come back.  After a sufficient time has passed that you are 100% positive the driver is done installing.  Restart your computer.

You should be good to go after that.  Probably safer just to install the HP official driver however.

I hope this helps!!

[MikeAlani]

I did that before your email but Ive choose Vega 11, I have mkx that was about 15-20 fps now it is playable and frame about 30 . Still not impressed with Vega 10 if it is full speed.

Thanks you both!

[regh]

Hello. 

Answering a little bit late but I had the same problem with my laptop even if with the latest AMD driver (force installed) 

I runned userbenchmark and the results were terrible (15 fps)

Then I noticed that in power settings that the performances option was missing, I only had the balanced one. So I looked up on forums and it seems that the last Windows 10 update remove these options (saving energy mode and performance mode)

So if you open power settings you will see in the left panel an option to create power plan. If you click on that you'll see the two previous options there (saving mode and performance mode). Click on performance and enable it.

I run userbenchmark afterwards and have 45fps.

Hope it helps you !