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12-24-2020 07:41 AM
I have the same problem. When I try to run NVidia Control Panel it says that I am not using a display attached to a NVidia GPU. This is a brand new laptop that I just received yesterday. I spent long time with a support tech last night and the result was that he opened a request to have the laptop returned for repair saying that it is a bad NVidia card. I am really ticked off about this since I had to wait for over a month to get this laptop delivered after my purchase. In addition I had to spend several hours getting Windows updates because it did not have all of the updates loaded. I can believe that it may have needed a couple updates in the few days between assembly of the system and when I received it but not the number of updates that I had to do.
2 REPLIES 2
12-28-2020 04:44 PM
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