Laptop using the cpu video imstead of the nvidia.

[Beppino46]

I have the same problem.  When I try to run NVidia Control Panel it says that I am not using a display attached to a NVidia GPU.  This is a brand new laptop that I just received yesterday.  I spent  long time with a support tech last night and the result was that he opened a request to have the laptop returned for repair saying that it is a bad NVidia card.  I am really ticked off about this since I had to wait for over a month to get this laptop delivered after my purchase.  In addition I had to spend several hours getting Windows updates because it did not have all of the updates loaded.  I can believe that it may have needed a couple updates in the few days between assembly of the system and when I received it but not the number of updates that I had to do.

[The_Fossette]

@Beppino46

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[Beppino46]

The problem has been resolved.  Evidently there was a Windows update that was causing the problem.  I reverted back to a restore point and it is working now.