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B_Burb
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Replace a touchscreen on a laptop w/regular LCD

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HP Pavilion 360 14m-dw0013dx

My touchscreen shattered internally shortly after purchasing this laptop.  The replacement is crazy expensive.  Can I replace the display with a non-touchscreen?

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The_Fossette
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@B_Burb

 

I reviewed your post and I understand that you want to know whether you can replace the display on your computer with a regular display.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Yes, you can replace it with a non-touchscreen display. Refer to the below service guide for your computer for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06615619

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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B_Burb
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Thank you for your response.  Within the documentation, I don’t see an option/part that can replace the screen without it being touchscreen.  Is there a part number that I missed?  All parts including L96516-001 are just the same touchscreen that didn’t last long initially.

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The_Fossette
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@B_Burb

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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