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‎05-10-2022 10:37 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My laptop lid cracked on the side and now the display is not working and also the bezel covering the lcd screen got separated from the laptop lid. I want to replace the entire lid, could somebody tell me where i can buy just the lid and also the most compatible lids or all spare parts needed for this.

HP Notebook - 17-x116dx is the model

Category:
3 REPLIES 3

‎05-10-2022 10:55 AM

HP Recommended

Hi, @AM148 really sorry to hear about what happened to your laptop.

 

If your warranty is still valid, you can reach out to HP Support for further assistance, I am sure they will be able to figure something out for you.

 

https://www.hp.com/us-en/contact-hp/contact.html

 

https://support.hp.com/us-en/contact

 

https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

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‎05-10-2022 12:14 PM

HP Recommended

No, the warranty expired.  Is there a way I can know where I can buy the spare parts (bezel, screen,) from and replace it myself?

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‎05-10-2022 12:17 PM

HP Recommended

Hey, @AM148 I highly suggest that you don't fix it yourself. Please take it to a technician to have a look at it for you.

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