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‎02-01-2017 09:02 AM

HP Recommended
Product: HP Pavilion Notebook 17-g150cy
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Pavilion Notebook 17g-150cy purchased at Walmart in 2016 and currently using my TV as a monitor thru the HDMI connection.

 

The glass and 17.3-inch diagonal HD+(33) WLED-backlit touchscreen display (1600 x 900)

is damaged and non-operational. My cobalt blue casing is intact with no cracks or scratches.

 

I wish to repair the device and I am unable to locate the maintenance and service manual for my specific model number.

 

I was only able to locate the maintenance and service guide for the HP Pavilion Notebook 17 Models 17-g000 – 17-g099 AMD models.

 

  • Is there a maintenance and service guide available specifically for my notebook?
  • Can I use the above maintenance guide for parts?

 

I reviewed the maintenance and service guide for the HP Pavilion Notebook 17 Models 17-g000 – 17-g099 AMD models (pages 62-68) and wanted to know........

 

  • How I determine which screen (part numbers) to research and purchase, HD or FHD?

 

  • Can the display and casing be purchased as one (1) piece?

 

I appreciate your assistance in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2017 02:56 PM

HP Recommended

Thanks for your prompt response, I'll review the information you provided

View solution in original post

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3 REPLIES 3

‎02-01-2017 09:43 AM

HP Recommended

Hi,

 

Looks like 000 to 099 and 100 to 199 laptops share same manuals. There are 3 of them on the following link:

 

      http://support.hp.com/us-en/product/hp-pavilion-17-g100-notebook-pc-series/8499304/manuals

 

Using Partsufer, part number for its screen: 809300-001 which is  LCD PANEL 17.3 AG HD+ TS (HD+ is 1600 x 900).

 

     http://partsurfer.hp.com/search.aspx

 

For the last question: no, you have to buy seperate parts. Please use the above link to find right parts for your machine (just enter  N9E32UA in Search field then click Search) .

 

Regards.

BH
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‎02-01-2017 02:56 PM

HP Recommended

Thanks for your prompt response, I'll review the information you provided

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‎03-03-2017 02:35 PM

HP Recommended

Provost,

I have a 17-g150cy as well.  Broken screen.  I noticed the touchscreen(digitizer) and LED are one unit.  Can I substitute the  809300-001 part with p/n 8093001-001?   HD for FHD?   Will the computer support the upgrade and increased pixel resolution?

Dirk Houser

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