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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Replacement screen

Create an account on the HP Community to personalize your profile and ask a question
02-20-2017 12:11 PM
I dropped my laptop from about 3 feet. The screen has cracks on the top left corner but everything still works.
I have touch screen, 1920X1080 resoulution, glossy finish, 17" screen. I have another model number B173HW02 V.1 taken from inside the battery section. I am having a problem finding a replacement screen and would really appreciate some assistance. Thank you for you time.
Sincerely Karen
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Accepted Solutions
02-20-2017 12:27 PM - edited 02-20-2017 12:28 PM
Is it the undelying display panel or just the glass cover? Is there color bleeding and distortion of the image or just a crack running across the image and disfunctional touch areas?
This is the HP Part number for the Full HD 17.3 inch touchscreen:
17.3-in, AG, Full HD, WLED for Touchscreen computer models 763934-001
This is a $375 item exchanged from HP on the link immediately above.
$420 for a plug and play entire assembly on eBay...likely the easiest to install:
Just the screen, $84:
Just the glass and digitizer, $105
Post back with any more questions:
If this is "the Answer" please click "Accept as Solution" to help others find it.
02-20-2017 12:27 PM - edited 02-20-2017 12:28 PM
Is it the undelying display panel or just the glass cover? Is there color bleeding and distortion of the image or just a crack running across the image and disfunctional touch areas?
This is the HP Part number for the Full HD 17.3 inch touchscreen:
17.3-in, AG, Full HD, WLED for Touchscreen computer models 763934-001
This is a $375 item exchanged from HP on the link immediately above.
$420 for a plug and play entire assembly on eBay...likely the easiest to install:
Just the screen, $84:
Just the glass and digitizer, $105
Post back with any more questions:
If this is "the Answer" please click "Accept as Solution" to help others find it.
02-20-2017 12:30 PM
Manual: page 1, 2, 23-25
http://h10032.www1.hp.com/ctg/Manual/c04409752
Buy the HP part number you need either from HP part store or online sellers
Regards
Visruth