• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Spectre x360 - 15-bl012dx
Microsoft Windows 10 (64-bit)

The tip of the pen that came with my computer wore out. How do I order replacement tips?

3 REPLIES 3
HP Recommended

@blutwein,

 

Thank you for posting your query on HP Community,

 

As you have mentioned in your post that the tip of the pen has wore out. This seems to be a hardware issue.

 

Tip is not a replaceable part, hence you would need to replace the entire pen.

 

I would recommend you contact our HP support team for further assistance.

 

HP Support team can be reached on www.hp.com/contacthp

 

Let me know how it goes for further assistance!

 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

HP Recommended

Where do I buy a replacement pen that works with my PC?

HP Recommended

@blutwein,

 

You could replace the part on your own, use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here).

Or visit our HP Shopping website: Click here

 

If nothing works, then I would suggest you contact our HP support team for further assistance!

 

I hope this information helps. Let me know if you need any further assistance. I'll be more than happy to help you.

 

Take care and have a great day ahead!

 

Cheers 🙂

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.