Request for Windows 11 Drivers for HP ENVY 15 EP0000 Series

[ChFahad]

Dear HP Support Team,

I am writing to express my concern regarding the unavailability of compatible drivers for my HP ENVY 15 EP0000 series laptop, specifically the model HP ENVY EP0010CA, following the launch of Windows 11. Since upgrading to Windows 11, I have encountered significant performance issues with my laptop, including overheating and frequent performance drops, which render it nearly unusable.

I have noted that not only the display drivers, but also drivers for sound and other critical components are only available for Windows 10 on your website. This lack of driver support for Windows 11 has been a common issue among many users of this laptop series, as evidenced by numerous complaints on various forums.

I urge you to develop and release compatible drivers for Windows 11 as soon as possible to ensure that users like myself can continue to use our devices without these critical issues. I have invested a considerable amount of money in this laptop, and it is frustrating to face such problems due to a lack of updated drivers.

[Raj_05]

Hi @ChFahad,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support 

[ChFahad]

There is nothing to talk in private chat.. 

There is an urgent need to provide updated drivers for the HP Envy ep0000 series laptops for Windows 11, as the current situation is extremely frustrating for users. These laptops, which cost around $1500, are not functioning properly with Windows 11, essentially making them useful only as room heaters during the winter.

The lack of proper drivers has rendered these high-cost devices almost unusable, and private messages and conversations have failed to resolve the issue.

It is imperative that HP releases a comprehensive set of updated drivers for Windows 11 as soon as possible to address this major concern.
An estimated timeline for when these drivers will be available is also necessary to alleviate user frustration and restore the functionality of these expensive laptops. This request includes drivers for all models within the HP Envy ep0000 series, such as the ep0010ca, ep0010nr, and ep0020ca, among others. Without a prompt resolution, the dissatisfaction among customers will only grow, given the significant investment made in these devices. Therefore, addressing this matter with urgency and transparency is crucial for maintaining customer trust and satisfaction.